Premium Report - Return Rate Reports

Order/Product/Product Variant/Vendor Return Rate

Return Rate Reports are used to compare how much of something has been sold vs how much has been returned.

These reports all follow a very similar format - tracking your Return Rate on a per-order, per-product, per-variant or per-vendor basis.

Let's look at the Order Return Rate as an example:

Here are a few terms to be familiar with in order to understand Return Rate Reports:

**1.) Orders:**The number of orders you had in a given month.

2.) Returned Orders: The number of orders you had with at least one Line Item that had a Refund (partial or full refund) in a given month.

**3.) Return Rate:**The number of Returned Orders divided by the number of Orders x100.

4.) Gross Sales: The Price x Quantity for those Orders.

**5.) Discounts:**The discounts applied to those orders.

**6.) Returns:**The refunded amount for the Line Items that were refunded on those particular orders.

**7.) Return Pct (%):**The Returns divided by the Gross Sales minus Discounts x 100.

For Product/Product Variant and Vendor Return Rate, it works very similarly but there are a couple of different fields to account for:

8.) Quantity: The number of units sold for a particular product/variant/vendor.

9.) Quantity Returned: The number of units with a refund (partial or total) for a particular product/variant/vendor.

10.) Quantity Returned (%): The Quantity Returned divided by the Quantity x 100.

Like all Report Toaster reports, these reports are fully customizable - so you can adjust the date range, add/remove columns, introduce a filter or change the sort to suit your individual needs. See our basic guides here for more info.